A Telegram CRM that stops leads from getting lost in chat threads
Pulse keeps every client conversation in Telegram in one place — with leads, statuses, and full chat history — while AI replies to clients 24/7 whenever your team is busy elsewhere.
Why plain Telegram isn't enough for a sales team
Once several people are messaging clients, plain Telegram turns into chaos fast: it's unclear who's handling which conversation, who already replied, and who forgot about a client two days ago. Chat history only lives inside individual employees' phones — if someone leaves the company, their conversations with clients leave with them.
A Telegram CRM fixes exactly this: conversations stay with the company, not in a manager's personal phone.
What your sales team gets with Pulse
One shared history per client
Every conversation with a client lives in a single lead card — you see the whole relationship, not scattered messages.
Leads with statuses
Every conversation automatically becomes a lead card with a clear status — new, AI handling, handed to manager, closed.
AI replies while your team is busy
AI connects to a personal Telegram account or a bot and replies to clients on your behalf 24/7, based on your prompt and knowledge base.
One-click manual takeover
Any team member can take a conversation away from the AI with a single click — for example, once a client is ready to close.
Clear ownership
You can see who on the team is handling which conversations right now — no need to ask "who's replying to this client?" in a group chat.
Manager analytics
Response speed per rep, team-wide stats, and daily reports — see who's actually engaging with clients and who isn't.
Who it's for
Pulse fits sales and support teams that manage clients through Telegram — from a two-person team to a sales department with dozens of reps. It's especially useful once conversation volume outgrows what one person can track in their head, and you need visibility into who's replying to whom and when.
How Pulse connects
Setup takes a few minutes: link a personal Telegram account (Telegram Premium required) or a bot to your Pulse workspace, configure what the AI should say, and the system starts logging conversations and creating lead cards from incoming chats right away.
Frequently asked questions
What is a Telegram CRM?
It's a system that keeps all your Telegram client conversations in one place — with leads, statuses, full chat history, and clear ownership across your team — instead of scattered chats inside Telegram itself.
Can I connect my personal Telegram account, not just a bot?
Yes, Pulse connects directly to a personal Telegram account via the Business API — this requires Telegram Premium on that account.
Can a manager take a conversation away from the AI?
Yes, in one click right from the lead card. The AI immediately stops replying in that chat, and a human takes over from there.
Is there a free trial?
Yes, 14 days of full access, no credit card required.